Requests for cancellation must be received in writing (e-mail) no later than November 1st, 2017 and will be refunded less a $100 administration fee. No refunds will be issued after November 1st, 2017. Refunds will not be issued for “no shows”.
Delegate substitution is permitted up to and including the day of the Conference, with notifications to EAO identifying the new delegate(s).
All receipts will be emailed to the person/credit card holder paying for the Registration/Sponsorship/Exhibitor for whom an email address is provided at the time of Registration.